Effective Date: 20-04-2025
At Awari Herbals, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website https://www.awariherbals.in, make a purchase, or interact with our services.
1. Information We Collect
We collect the following types of information from you:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information (processed securely via Razorpay)
b. Device & Usage Information
- IP address
- Browser type
- Operating system
- Pages visited
- Time spent on pages
- Referring URL
c. Cookies and Tracking Technologies
We use cookies to:
- Enhance user experience
- Track site usage
- Remember user preferences
- Serve relevant ads
You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Respond to customer queries and support requests
- Improve website functionality and user experience
- Send order updates and promotional emails (with your consent)
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share information with:
- Payment Gateways: Such as Razorpay, for secure transaction processing
- Shipping Partners: To deliver your orders
- Analytics & Marketing Tools: Like Google Analytics or Meta Pixel for insights and improvements
- Legal Authorities: If required to comply with laws or defend our legal rights
4. Razorpay Payment Gateway
All online payments are processed using Razorpay, which is a secure and PCI-DSS compliant payment gateway. We do not store any credit/debit card details on our servers.
For more information, please refer to Razorpay’s Privacy Policy.
5. Data Security
We implement appropriate security measures to protect your data from unauthorized access, disclosure, or alteration. These include:
- SSL encryption
- Firewalls and intrusion detection systems
- Secure server infrastructure
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing emails (via the unsubscribe link)
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at privacy@awariherbals.in.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected with a revised “Effective Date” at the top of this page. We encourage you to review this policy from time to time.
9. Contact Us
For any questions, feedback, or concerns about this Privacy Policy, feel free to reach out:
📧 Email: privacy@awariherbals.in
🌐 Website: www.awariherbals.in
📍 Address: Nagpur